Swissotel Chicago - Your Boutique Escape in Chicago
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Key details
About the Hotel
323 East Wacker Drive, Chicago, 60601-9722,
-
Steps from Millennium Park
Great
8.4
8.8
/10
4.5
3.8
/5
Loved by Swissotel Chicago guests
Cute staff
Professional valet
Inviting hotel
High-rise views
Comfortable beds
"The room had a nice view, was clean and great location."
Gpet24 from United States
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"The view the staff everyone was amazing"
Ryan from United States
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"The view overlooking the river was spectacular."
739ReneeM from United States
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"Absolutely love staying at the Swiss. Amazing location with beautiful city views."
DayTrip47991437294 from United States
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"Room was amazing with a great view of the city and a river."
Melgoza from United States
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Dining
Swissotel Chicago houses The Palm, a renowned Chicago steakhouse offering premium prime beef and traditional Italian fare for lunch and dinner. The lobby lounge, Amuse, serves small plates and cocktails in a setting that draws guests after a day of exploring the city. Breakfast is available as a buffet at The Palm, featuring classic American fare.
Rooms & Views
Every guest room includes a flat-screen LCD TV, an oversized work space with a desk and ergonomic chair, and an in-room safe and coffee maker. The all-glass triangular design gives each room scenic views of Lake Michigan and the downtown skyline, with suites offering panoramic vistas. Select rooms feature a deep soaking tub positioned to take in wrap-around views of the city day and night.
Business & Events
The hotel offers 65,000 square feet of state-of-the-art meeting space, recognized by Crain's Chicago Business as Best New Event Spaces in 2019. This area includes customizable rooms for corporate meetings, conferences, and social gatherings like weddings. Smart technology and multimedia equipment are accessible exclusively in guest rooms for presentations and remote work.
Wellness & Fitness
The Penthouse Fitness Center provides breathtaking views of the Chicago skyline while offering a range of exercise equipment and classes through the Comprehensive Vitality program. Guests can book massages including back, couples, foot, full body, and head massages at the hotel's designated service areas. Bicycle rental is available for guests who want to explore the city along the Lake Michigan shoreline.
Location
Swissotel Chicago sits steps away from Lake Michigan and the luxury shops, dining, and entertainment on the Magnificent Mile. Millennium Park and the Art Institute of Chicago are both less than a mile from the hotel. Navy Pier is a 7-minute drive, and the Riverwalk is directly across the street.
Highlights
Architecture: All-glass triangular design with 6 smart elevators
Events: 65,000 sq ft of customizable meeting/banquet space
Dining: The Palm steakhouse and Amuse lobby lounge
Views: Scenic lake and skyline views from every room
Fitness: Penthouse Fitness Center with skyline views
Wellness: Vitality program with fitness classes and massages
“The Swissotel Chicago distinguishes itself with truly exceptional customer service, where staff members like Simona and Juan consistently go above and beyond to personalize guest stays. Guests consistently note the stunning, expansive views of the Chicago River and Lake Michigan, often visible directly from the rooms. Its prime location puts much of the city within easy reach, complemented by a hotel environment that feels both beautiful and exceptionally clean.”
James DavidEditor-in-Chief at Wonderfulhotels
Select your room type
Swissotel Chicago offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Bath Tub Disability Access or River View
2 persons
29 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
King Room Roll Shower Disability Access or River View
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Double Room Two Double Beds Roll Shower Disability Access or River View
2 persons
30 sq. feet
2 Double beds
Air conditioning
Heating
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Swissotel Chicago offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
ATM/Cash machine
Sports & Fitness
Fitness centre
Services
Valet parking
Room service
Laundry
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Back massage
Head massage
Full body massage
Foot massage
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
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Dining Onsite
Nestled in the all-glass triangular structure of Swissotel Chicago, dining options offer a delightful mix of American, Italian, and steakhouse flavors. Guests can savor meals in a traditional setting, just a stone's throw from the vibrant Magnificent Mile, ensuring a culinary experience with both charm and accessibility.
The Palm
American, Italian, Steakhouse
Ambiance
A traditional dining experience with an inviting atmosphere, characterized by elegant decor and warm lighting, creating a cozy yet sophisticated backdrop for meals.
Key Offerings
Renowned for its prime cuts of steak and Italian specialties, The Palm also features signature dishes that highlight culinary craftsmanship, making it a perfect spot for intimate dinners or business gatherings.
Reservation
Recommended
Hours vary.
Swissotel Chicago Location
323 East Wacker Drive, Chicago, 60601-9722,
Explore Chicago
Explore Nearby Experiences
Top Attractions
Activities
Dining
Entertainment
Millennium Park
13 minutes' walk
Home to the iconic Cloud Gate sculpture, this park hosts events and has beautiful gardens, perfect for relaxation or a scenic stroll.
The Art Institute of Chicago
16 minutes' walk
Renowned for its vast collection of artwork, including Impressionist masterpieces, it offers free admission on certain days.
Grant Park
7 minutes' walk
This expansive park features vibrant gardens and hosts various festivals, making it a hub of cultural activities year-round.
Navy Pier
20 minutes' walk
A lively entertainment venue with shops, eateries, and attractions like rides and exhibitions, ideal for families and couples alike.
Discover the local attractions near Swissotel Chicago
Check out the notable landmarks near Swissotel Chicago to experience the city's rich culture and history
Ideal for shopping and entertainment: The Magnificent Mile
Great for outdoor relaxation and events: Grant Park
Perfect for architectural appreciation: The Rookery Building
Well suited for scenic views and leisurely strolls: Buckingham Fountain
Best for breathtaking city views: Skydeck Chicago
Ideal for immersive educational experiences: The Field Museum
Suited for enjoying live performances: The Chicago Theatre
Great for family-friendly marine exhibits: Shedd Aquarium
Perfect for art enthusiasts: The Art Institute of Chicago
Works well for panoramic city landscapes: 360 Chicago Observation Deck
Biking along Lake Michigan
10 minutes' drive
Biking trails offer stunning lake views. Rentals are available nearby, making it perfect for both fitness enthusiasts and leisure cyclists.
Yoga in Maggie Daley Park
8 minutes' walk
Relaxing yoga sessions in a scenic park setting attract participants of all levels. Classes are held seasonally with mats provided.
FireLake Grill House and Cocktail Bar
3 minutes' walk
This cozy grill showcases a farm-to-table menu. Signature dishes include wood-fired meats, complemented by creative cocktails.
Columbus Tap
4 minutes' walk
With a relaxed vibe, this pub serves a variety of craft beers and elevated bar food, perfect for casual dining and socializing.
Discover dining options near Swissotel Chicago
Don't miss top dining options near Swissotel Chicago for a variety of culinary experiences
Ideal for coffee and quick snacks: Dunkin'
Perfect for brunch enthusiasts: Wildberry Pancakes and Cafe
Well suited for relaxed dining and cocktails: FireLake Grill House and Cocktail Bar
Great for local flavors and comfort food: Millennium Gourmet
Suited for burger lovers: Chicago Burger Company
Best for casual drinks and socializing: Big Bar
Ideal for a lively pub atmosphere: Lizzie McNeill's Irish Pub
Chicago Cultural Center
11 minutes' walk
Known for its stunning architecture, this center hosts free live music, art exhibits, and cultural programs suitable for all ages.
Navy Pier Fireworks
20 minutes' walk
Spectacular fireworks displays occur seasonally at Navy Pier, providing a vibrant nighttime attraction for families and couples.
Getting around
City Centre
Chicago 26 min · 1.3 mi
Airports
Midway International (MDW) 31 min · 12.6 mi
Chicago O'Hare International (ORD) 46 min · 18.7 mi
Train
Millenium Station 6 min · 1700 ft
Millennium Station 8 min · 2000 ft
Underground
State/Lake 10 min · 2700 ft
Lake 10 min · 2700 ft
Bus
Bus stop 2 min · 400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms at .
Breakfast
A full breakfast is served at the price of US$38 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese
Year renovated:
2012
Number of floors:
43
Number of rooms:
646
Reviews and Ratings
Feedback about Swissotel Chicago from previous guests about their experience.
Review score
Based on 2798 verified reviews
8.9 /10
Great
86 %
Recommend
Breakfast
7.4/10
Cleanliness
8.8/10
Comfort
8.9/10
Facilities
8.5/10
Free WiFi
7.5/10
Location
9.2/10
Paid Wi-Fi
7.8/10
Staff
8.7/10
Value for money
8.1/10
Pros
Spacious rooms
Clean rooms
Helpful staff
Central location
Cons
Billing issues
Slow bar service
Guest reviews
based on 5832 reviews
4/5
based on 980 reviews
8.4/10
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FAQs
About Swissotel Chicago
What is the check-in and check-out policy at Swissotel Chicago?
Check-in is at 15:00 and check-out is by 12:00.
How far is Swissotel Chicago from the nearest airport?
The hotel is approximately 27 km from O'Hare International Airport.
Which popular attractions are near Swissotel Chicago?
Nearby attractions include Millennium Park (1 km), the Art Institute of Chicago (1 km), and Navy Pier (2 km).
Is parking available at Swissotel Chicago?
Private parking is available on-site for 87 USD per day.
What dining options are available at Swissotel Chicago?
The hotel features The Palm for upscale dining and Amuse for a casual bar experience.
What amenities can guests expect in the rooms at Swissotel Chicago?
Rooms include a flat-screen LCD TV, oversized work space, in-room safe, and coffee maker.
What fitness facilities does Swissotel Chicago offer?
Guests have access to a Penthouse Fitness Center and fitness classes.
Are there breakfast options available at Swissotel Chicago?
Breakfast is available for an additional charge of 38 USD.
What business services does Swissotel Chicago provide?
The hotel offers a business center and 6000 m² of meeting space.
How far is Swissotel Chicago from Illinois Center and the Magnificent Mile?
The hotel is a 10-minute walk from the Magnificent Mile.
Which languages are spoken by the staff at Swissotel Chicago?
The staff at the hotel speaks multiple languages.
What laundry services does Swissotel Chicago offer?
The hotel provides laundry and dry cleaning services.